FAQs
Where do you Ship?
We offer worldwide shipping. We're committed to getting your favourite accessories on their way to you as quickly as possible. Shipping costs and delivery times vary depending on your location.
How do I place an order?
Placing an order is quick and easy. Browse our collections, select your favourite accessories, add them to your cart, and complete your purchase through our secure online checkout. Once your order is placed, you'll receive a confirmation email with your order details. If you need any assistance, our customer support team is happy to help.
How can I track my order?
Once your order has shipped, you'll receive a shipping confirmation email with your tracking number so you can track your delivery. If you have any questions about your order, our customer support team is happy to help.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as PayPal and other secure payment options available at checkout. Customers in Canada can also pay by Interac e-Transfer (EMT).
Which shipping options are available?
We ship orders through trusted carriers such as Canada Post and UPS. Available shipping options, costs, and estimated delivery times are calculated at checkout based on your location. Once your order ships, you’ll receive tracking information to follow your shipment.
Save on Shipping with Same-Day Pickup in the GTA
Skip the shipping fees and pick up your order the same day. Simply select "Local Pickup" at checkout, and we'll have your order ready for you.
Enjoy a faster, more convenient way to shop with Her Accessory Lane.